What It Is
30 Days, No Static
A radio is a relationship — it has to sound right in your room, with your records. If yours doesn't make you smile within 30 days, send it back for a full refund. We cover the return label.
Returned units go straight back to the bench for a full re-check before they ever meet another listener.
Start A Return
What's Included
One promise, kept simply.
Prepaid Label
We email you a return label within a day — drop it off, we handle the rest.
Fast Refunds
Refunded to your original payment within 5 business days of arrival.
Instant Exchange
Want a different unit instead? We hold your replacement while yours travels back.
How Returns Work
Tell us
Message the studio with your order number and the reason — no interrogation.
Print the label
Your prepaid label lands by email the same business day.
Ship it back
Reuse the original box if you can; any sturdy box works if you can't.
Get refunded
Full refund or exchange within 5 business days of the bench check.
Shop Without Worry
Every radio in the shop carries the 30-day promise. Fall in love slowly — we insist.
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